Review & Complaint Guidelines

ForexXP publishes first-hand experiences from traders and clients. Every review, complaint, comment, photo and video is checked by our moderation team before it appears on the site.

What we publish

• Your own experience with the business, described honestly and in your own words.
• Evidence that supports a complaint: screenshots, emails, transaction records (remove passwords and full card or account numbers first).
• Balanced feedback, positive or negative, written in a respectful tone.

What we reject

• Reviews written by, or paid for by, the business or its competitors.
• Personal data of other people, threats, hate speech or offensive language.
• Advertising, referral links, contact details offering "fund recovery" services.
• Duplicate submissions or content copied from elsewhere.

Business replies

Verified page owners may respond publicly to reviews and complaints. Replies are moderated with the same rules. Businesses cannot edit or remove reviews; they may report content that breaks these guidelines.

Complaints (exposure)

A complaint is published once the moderation team has checked that it describes a real dispute and includes enough detail. The business is invited to respond, and the complainant can mark the case as resolved.

Reporting content

Use the "Report" link next to any review, complaint or comment. Our team reviews every report.